Returns & Exchanges

At Wallace Cotton, we want you to love your home as much as we do. If you are not completely satisfied with your purchase, you can return or exchange any unwashed and unused items within 30 days of receipt.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original packaging, unwashed, and have all tags attached before initiating a return.

• 2.
  Complete Return Form

  Fill out the return form included in your original delivery or download a digital copy from our website to include with your parcel.

• 3.
  Package Your Items

  Securely pack your items and address them to our distribution center using a tracked courier service to ensure safe arrival.

• 4.
  Refund Processing

  Once we receive and inspect your items, we will process your refund or exchange within 5-7 business days to your original payment method.