Frequently Asked Questions
Everything you need to know about our luxury linens and home essentials.
What is the quality of your cotton products?
We pride ourselves on using high-quality natural fibers. Our products are crafted from premium long-staple cotton, organic cotton, and linen to ensure durability, softness, and breathability.
How should I care for my Wallace Cotton bedding?
To maintain the longevity of your linens, we recommend a gentle machine wash in warm water with a mild detergent. Avoid bleach and tumble dry on a low heat setting or line dry in the shade.
What are your shipping rates and delivery times?
We offer standard and express shipping options. Standard delivery typically takes 3-5 business days, while express delivery takes 1-2 business days. Shipping costs are calculated at checkout based on your location.
What is your return policy?
If you are not completely satisfied with your purchase, you can return unused and unwashed items in their original packaging within 30 days for a full refund or exchange.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Please note that international orders may be subject to local customs duties and taxes upon arrival.
Are your products ethically sourced?
Sustainability and ethics are at our core. We work closely with certified manufacturers who adhere to fair labor practices and environmental standards to ensure our products are responsibly made.